Booking System Policy
We do not accept walk ins, the classes are designed for the specific numbers/clients we have attending the sessions. If you turn up and havent booked in you will be turned away.
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You can book onto a class any time up to 3 hours before the start time of the session.
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If you are booked on to a class and cannot attend you need to cancel your booking as soon as possible tp give others the chance to attend.
Any cancellations made within 3 hours of the start time of the session are classed as a "Late Cancellation" and will still be chargeable. If you have a pass or are on a limited session contract then it will use a credit. It you are registered as unpaid you will be charged the single session fee which is payable on your next visit.
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If there is a chance that you may need to cancel we recommend that you leave making your booking as close to the 3 hour cut off point as possible. This way you will avoid late cancellation charges.
Attending A Session
Ensure you arrive at least 5 minutes before the session start time as the classes start on time.
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Every session starts with a safety/mission briefing, once this has started you will not be able to attend the session if you have missed any of it.
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Please wear clean, non terrain style trainers (the ones with spikes for grip), no jewellery and workout clothing that allows full range of movement.
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Most of our clients arrive ready to train, if you do need to get changed we have ample space in our restrooms but we do not have dedicated changing rooms. Your belongings will be stored in our storeroom whilst you are in the session where there is no access from the public/anyone else, however we always recommend you leave valuables at home as we accept no responsibility for any losses on the premises.
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Bring water, a towel and a great attitude!
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Our sessions could contain an element of non contact striking (pads, bags) so you will need 6/7oz MMA sparring gloves should you wish to continue training with us after the induction programme. For your induction you are more than welcome to borrow some from us so you can make sure you want to train with us before you have to invest in any ( the ones we will recommend to you are around £20)